heatilator ipi won't light
The thermocouple and thermopile are the two most common reasons why a gas fireplace won't stay lit. Yes. View demo >. Your local dealer can give you more details on the options for your particular fireplace, or visit our Fireside Furnishings website: www.firesidefurnishings.com. Are gas hearth products expensive to operate? 24 hour clock. No. Your local dealer can provide the proper diagnosis, equipment and resources to provide the necessary corrective actions. For example, if you have the fireplace is turned ON via this switch, it will negate the wall switch and ON/OFF feature of your remote control. The appliance can enter child proof mode when the fireplace is on or off. This multi-function remote offers the ultimate in features and convenience. Never, ever wash your logs. You can turn the control down to reduce the air noise from your fan. 2. Can I position my gas logs in a different fashion or use a different log set? A direct vent has a sealed glass front and pulls all of its fresh air from outside the home. Based on this rate, and the BTU input listed on the rating plate on your appliance, you can calculate the cost for your area. If there is more than one Hearth & Home Technologies remote control at a home it is important that each hand-held transmitter has had the learn function activated to its designated receiver. The following are the top reasons why remotes do not function. The vent can terminate vertically through the roof or horizontally through an exterior wall. Seasoned fireplaces: what have you burned in the past? STEP 4: Then locate red or black igniter button. No. NOTE: we take no responsibility of any damage caused by the heat of the fireplace. Both the transmitter and receiver in model SMART-BATT are powered by batteries. Scratching can cause the glass to shatter. Because of its design, a direct vent gas fireplace will not affect the indoor air quality of your home. Can I use my gas or wood appliance if the power is out to my home? This is the reason Hearth & Home Technologies remote controls have the unlikelihood of being activated by another remote. 2) Misunderstanding on how the remote features operate the fireplace. On a new gas fireplace there is a curing time or burn-in time. No. The risk for damage increases if you attempt to ship product outside of our dealer network. Additionally, burning wood voids the warranty of the hearth kit. Use manual or thermostatic settings to operate the fireplace at desired temperature between 45 to 99 degrees. By including the off cycles (when the fireplace is turned off) a more accurate yearly operational cost can be estimated. Blocking this air flow can cause fires and will void your manufacturer's warranty and possibly your homeowner's warranty. In turn, the pilot flame lights the main burner gas. * If you do not see a red or black spark igniter button, you do not have a manual ignition system. Make sure your glass is completely cooled. The thermostat is set with a 2 degree F (1 degree C) range to avoid continuous cycling of the fireplace. This is like a TV remote with which a person operates various features of the fireplace. Can I remove the glass panel on my gas fireplace? With gas logs, do I need the damper open all the time? If you have a see-through wood-burning fireplace, the doors should be either closed or open on both sides when burning. How can I avoid accidental operation of the remote control while I am away from home for an extended period of time? Gas is getting to the valve, but is not coming . The first is whether or not the fireplace can be placed on a floor without footings. Doing so will void your warranty on the fireplace and possibly your homeowners insurance. Your monthly gas bill should include your exact cost per therm (100,000 BTUs). Remove all objects from your mantel and then replace the objects one at a time. I found the standing pilot light was not burning. Your fan kit has a rheostat control (like a light dimmer). Yes, you can still use your Heatilator Fireplace. Since no air from your home is going up the chimney, a direct vent model is very efficient. Can I install a traditional or plasma TV above a gas fireplace? Based on this rate you can calculate the cost for your area to operate a pilot light. On gas fireplaces that are not brand new and are emitting some odor, try cleaning behind the upper and lower louvers. What is required to use a remote control? 2) The remote is in the thermostat mode (SMART-STAT and RCT-MLT models) and the temperature of the room has not exceeded the desired temperature setting by 2 degrees Fahrenheit or 1 degree Celsius. If after the first 30 minutes of full burn you still have blue flames, an adjustment may be needed on your unit. Partially closing the flue (chimney) damper can cause smoke to spill into the room when burning wood, or cause carbon monoxide (CO) to come into the room when using gas logs. Under normal operating conditions the batteries should last 6 12 months. When burning gas logs in a wood-burning fireplace, the glass doors should always be fully open when the gas logs are burning. After this initial cleaning, clean your glass as often as necessary, particularly if adding new ember material. When the remote is in the thermostat mode (SMART-STAT and RCT-MLT models) and the temperature of the room has not exceeded the desired temperature setting by 2 degrees Fahrenheit or 1 degree Celsius the fireplace will not turn on and off. If you have a fan or a remote control option, they will not work without power, but the appliance itself will burn and provide heat. Installation and Service - Our dealers are trained to install and service the products that they sell. Glass doors should be fully open when starting a fire and when the fire is burning strongly. A pilot light will burn 800 to 1500 BTUs/hr. No Pilot Light 2. Doesn't the solid glass panel keep me from getting heat out of my direct vent gas fireplace? Doesn't the solid glass panel keep me from getting heat out of my direct vent gas fireplace? What gas fireplaces do you sell that do not have glass fronts? In either case, the RCT-MLT functions will work unless the "on- off" feature of the wall switch or fireplace switch is in the ON position. Hearth & Home Technologies uses a remote control system with security codes within each model. How does the hand-held transmitter operate the functions of the fireplace? We do have several models of wood burning or gas burning inserts that are designed for retrofit into an existing masonry fireplace, and they come with special venting that can be used inside an existing chimney. What can interfere with the operation of the remote control? NOTE: we take no responsibility of any damage caused by the heat of the fireplace. Scratching can cause the glass to shatter. Operating cost will vary by region, by gas utility, and by fuel type. The allowable is 117F above room temperature for combustibles. Can I position my gas logs in a different fashion or use a different log set? No. For proper sales and service, find a local authorized dealer near you. Heatilator ND4236i won't light Hello all. Heatilator, Heat & Glo, Harman and Quadra-Fire do not authorize the sale of products online. Can I install a traditional or plasma TV above a gas fireplace? Use manual or thermostatic settings to operate the fireplace at desired temperature between 45 to 99 degrees. No, absolutely not. There are several wood-burning models that are efficient and clean burning. This first is to minimize fan noise. You can find a factory-trained professional on this website under the Dealer Locator section. While they produce some radiant heat, most wood-burning fireplaces are primarily decorative. You can burn wood only if you cap the gas line and reinstall a wood burning grate. 3 . You will want to make sure the damper is closed. Malfunctioning Oxypilot 4. Many of our gas fireplace models that have louvers or grills on the front can have a fan kit added. Back Consult the installation manual for instructions. No. Usually it's accompanied by clicking sound. Remember to shut the gas supply valve off (picture #1). Can I install a fireplace or insert myself? Can the glass doors on my fireplace be closed when my gas logs are burning? If necessary, open a window to release any odor during this process. Your dealer can help you with adding a remote control. My heatilator fireplace does not light up fully. Your dealer can help you with adding a remote control. Find a Dealer. A smaller pipe inside the larger pipe eliminates all combustible gases, maintaining indoor air quality. How should I use the glass doors on my wood-burning fireplace? A direct vent uses a high temperature glass panel to seal off the burn area of the fireplace from the interior of the home. Occasionally, individuals will attempt to sell products online without the consent of the manufacturer. This switch is just like the main power switch that controls any electrical appliance. Should I have any type of inspection done to my fireplace or insert? To enter child proof mode: Press the Up Arrow Button twice and Down Arrow Button once. Failure to do so can cause permanent etching of your glass. However, there is an operational priority (Pecking order) of the various ways to turn your fireplace ON or OFF. STEP 7: If the pilot light goes out, contact your nearest dealer for service. Under normal operating conditions the batteries should last 6 12 months. 2) A receiver. Should I leave the batteries in my IPI system? YouTube link is attached (a picture says 1000 words!). It is completely unnecessary to unplug or remove batteries from the receiver. Resetting Your IPI+ System Resetting Your IPI+ System Need to reset your IntelliFire Plus Ignition System? 3. We also have several wood-burning stoves and inserts that are very efficient. Learn more by viewing the "Power Outage" video in the Troubleshooting & FAQ Videos at the bottom of this page. We recommend annual service of your fireplace by a qualified serviceperson. Your dealer can help you with adding a remote control. If your fireplace does not have a gas starter, arrange kindling (small diameter sticks) in a crisscross pattern on top of crumpled newspaper under the grate before arranging the logs. When the main burner is off the pilot is also off. 3) The slide switch on the receiver is not in the correct position. If you have a see-through wood-burning fireplace, the doors should be either closed or open on both sides when burning. The glass on my fireplace is unusually hot. How often do I have to clean the gas fireplace and vent? Fireplace facings, louvers and different installation options make infrared an unreliable option for fireplaces. Most fans are wired into the fireplace with a fan sensor switch. You can test the junction box by plugging a lamp into the junction box and switching it on and off. Are the flames on my gas logs adjustable? They are great for the busy lifestyles of today and will enhance the relaxing mood created by our gas fireplace by allowing the user to relax in their favorite chair and operate their fireplace while reclining in comfort. I have a fan kit on my wood-burning fireplace but it doesn't seem to blow much air. Remove the logs carefully from the fireplace in a box, take them outside and use a soft brush or vacuum to clean them. RCT-MLT If you enjoy having the best, then this remote is ideally suited for you. The other type of gas fireplaces we sell, called B-vent fireplaces, come with fixed, not sealed, glass fronts. 3) Batteries in the hand-held transmitter are old and underpowered. Yes! The appliance can enter child proof mode when the fireplace is on or off. Failure to do so can cause permanent etching of your glass. Most Sonic technology is used in the pest control industry today. Dust can cause odor. These particular units had the Intellifire ignition system which utilizes a 3 volt control box and spark ignition for the pilot along . You will want to make sure that electricity is run to the junction box underneath the fireplace first, before ordering & installing a fan kit. Hearth & Home Technologies offers several remote options with different features and functions to fit the different needs of today homeowners. Furthermore, many local dealers will not service a fireplace they did not sell, making the authorized service of your product much more expensive. While direct vent gas fireplaces are designed principally for their aesthetic value, we try to get as much heat output as possible to provide added value to the homeowner. Even heat circulating models still pull a tremendous amount of air from the home. Hold ground wire about 3/16 in. Arrange logs in a safe way to ensure that logs dont roll out during burning. 2. The frequency of the remote control cannot be changed without special equipment, which is not readily available to homeowners and/or service companies. With gas logs, do I need the damper open all the time? You can get more air from your fan by making sure the fan control is turned up to the desired level. Note: If you are not comfortable operating your television, cable or VCR remote, this may not be the remote for you. A gas fireplace is an engineered system that includes the firebox, burner, logs, venting and options which are tested and listed by AGA or UL. Lastly, the installation and set up of a product requires very specific installation and operational accessories. Since no air from your home is going up the chimney, a direct vent model is very efficient. Fronts, piping, surrounds, gas or electric connections, and installation will be in addition to this suggested price. Some fireplaces may only be able to use one control without significant loss of function to the other. The term Intermittent is used because the pilot burner flame is only present when the main burner is operating. Carefully replace glass on front of fireplace (following the instructions in your manual), making sure glass assembly and front are secured. My WSK-MLT appears to be locked and will not turn on my fireplace. The fan is designed to move warm air into the room, not to move air clear across the room. When initially burning your new gas fireplace, the oils, etc. ** Note: Some valve assemblies may be inverted in their brackets. We recommend that our products be installed by a factory-trained professional. Intermittent Pilot Ignition is an electronic system, which uses an electrode to ignite the pilot gas. Occasionally, individuals will attempt to sell products online without the consent of the manufacturer. Please check with your builder or installer on the insulation of the chase. Once the pilot is lit, continue to hold the valve knob in for 30 seconds, then slowly release. This will help the performance on any fireplace installed in tightly-constructed or well-insulated home. Although the frequency of your fireplace servicing and maintenance will depend on use and the type of installation, you should have a qualified service technician perform an appliance check-up at the beginning of each heating season. Safety Feature: child proof setting to disable the on/off button and manual shutdown after 9 hours of continuous operation. However, since the insert is very efficient, it will pay for itself over a period of a few years in gas bill savings. 100% of the combustion air used by the fireplace comes from outside the home through a coaxial pipe. The thermostat is set with a 2 degree F (1 degree C) range to avoid continuous cycling of the fireplace. Recently the unit shut off after running for about 2 minutes. Can I convert my standing pilot fireplace to an IPI system? Yes! How to Light Your Pilot Light on a Gas Fireplace | Heatilator Homeowner Support Troubleshooting & FAQs Lighting Your Pilot Lighting Your Pilot Has the pilot light on your fireplace gone out? Can I convert my gas fireplace to a wood burning fireplace? What is the difference between a Direct Vent and a B-Vent gas hearth product? STEP 5: Locate the black or green valve control knob (knob with the words "ON", "OFF" and "PILOT" on it). Please comment on how to fix What's wrong with this? I have a fan kit on my wood-burning fireplace but it doesn't seem to blow much air. If its a normal outlet and you have no power there even with the switch on, then that's the first step in getting it working. While direct vent gas fireplaces are designed principally for their aesthetic value, we try to get as much heat output as possible to provide added value to the homeowner. Another common culprit is incorrect gas pressure. Where can I get help if my appliance is not working correctly? Vent free should actually be called room vented since the by-products of gas combustion all spill back into the room. CAUTION: ALWAYS REMOVE YOUR FIREPLACE GLASS PRIOR TO LIGHTING YOUR PILOT. Can gas hearth products burn either natural gas or LP gas? Based on national averages, a natural gas fireplace consuming 27,000 BTUs/hr will cost less than 20 cents/hr to enjoy. There are several possible causes of feeling cold air from a wood fireplace. Check the Breaker If the pilot light and gas valve are on, but you're still not getting a flame, you should check the breakers and fuses. Where can I get help if my appliance is not working correctly? Most Sonic technology is used in the pest control industry today. How do I remove the glass from my fireplace? Yes. 1) The on/off switch on the fireplace and/or wall may be in the on position. If the pilot does not light, wait 5 minutes and try again. We also provide optional remote controls which can control your fan speed from your favorite chair! The Manufacturers Suggested Retail Price (MSRP) shown on the website includes the fireplace or appliance only. Intellifire, an ignition system exclusively featured in Heatilator, Heat & Glo & Quadra-Fire products, is an energy-saving pilot ignition system for gas fireplaces and inserts. This remote offers the feature of turning the flame on and off manually or by thermostatic temperature control. When the main burner is off the pilot is also off. We also provide optional remote controls which can control your fan speed from your favorite chair! Remove the front face or louvers of your fireplace; carefully remove the glass assembly of your fireplace (following the instructions in your manual) and lay it on a soft surface. The damper must be in the fully open position when using a wood-burning fireplace. - An LED/LCD digital read out of the rooms temperature. NOTE: Do not over fill your fireplace, as this will cause unsafe operation. These security codes are burned into the transmitter of each model and cannot be changed. What should you do if you smell gas around your fireplace? If you have a gas fireplace or stove with a standing pilot, it will light during a power outage since it doesnt require electricity to activate the pilot flame. You must leave the doors open when you are operating RealWood Elite gas logs to avoid damaging the controls. The single largest by-product of the gas combustion process is water vapor. These screens are available through your local dealer. It is always required to maintain the necessary clearance to combustibles as prescribed in the fireplace installation instructions. 6. Excess moisture inside the home can contribute to odors, mold and mildew inside the home. Also check what is on top of the fireplace. No. We recommend that our products be installed by a factory-trained professional. 5) Hand-held transmitter has been dropped and the frequency has been moved off the frequency of the receiver. 2) Misunderstanding on how the remote features operate the fireplace. The pilot light comes on and stays on, but all of a sudden nothing happens when I hit the switch on the wall. Hearth & Home Technologies remote controls work by radio frequency, which offers the unlikelihood of another remote control activating your individual gas fireplace product. How do I know where I can place the gas logs? Can I partially close the damper on my wood-burning fireplace so less air goes up the chimney? We ask that your dealer contact us if further assistance is needed to resolve your service issue. Your warranty will also be void if any service work is performed on the product by anyone other than an authorized representative. Although the frequency of your fireplace servicing and maintenance will depend on use and the type of installation, you should have a qualified service technician perform an appliance check-up at the beginning of each heating season. No. When initially burning your new gas fireplace, the oils, etc. Each fireplace has a rating plate either inside the operating door or in the lower controls cavity. Fireplace in a box, take them outside and use a different fashion use. Between 45 to 99 degrees different log set by anyone other than an authorized representative step 4: then red. 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